Logo City of San Luis Obispo - Water and Sewer
805.781.7133
[email protected]


If you are a new water and sewer customer and are trying to switch the service into your name, please click on the "Start/Stop" Service button below to fill out the application first! Once you have done this, you will receive the account information you need to "Sign-Up" for payments on this site.




Welcome to the City of San Luis Obispo Water and Sewer Payment website!
Helpful Tips!
  • Total Account Balance is current as of today and may NOT include pending transactions such as: payments, adjustments, or new billing.
  • Automatic payments are run every month about two weeks before the bill due date. The total account balance will be taken at that time so do not sign up for autopayment if you are on a payment plan or do not want the entire balance withdrawn.
  • To update your preferences for bill delivery, saved payment methods, or to add a new account to your existing login, click on the "My Profile" tab.
  • The "service period" listed on the My Bill tab will always display the billing period from the 16th to 15th. To view the dates you are being charged on each bill, please click on meter readings to expand and view the dates.
  • Cons stands for "Units of Consumption." 1 Con = 100 cubic feet = 748 gallons.

_________________________________________________________________________________

Updated Business Hours


Starting April 1, 2024, our in-person office and phone hours have changed.  We will be available in person M-Th 8am - 4pm and by phone M-Fri 8am-4pm. We will be available in-person on Fridays by appointment only, but still available by phone. Thank you for your understanding!


____________________________________________________________________________


Does your water consumption seem high? 


Watch your bill for any sudden increases in usage without changing your usual patterns. If you see a jump, check your irrigation system, toilets, and other appliances for leaks.


For information on water conservation, the City's source of supply, and drought related updates, please visit www.slowater.org


__________________________________________________________________________________


Are you looking for financial assistance with your  

monthly water and sewer bill? 


If so, you might qualify for our Customer Assistance Program. If eligible, participants would receive a 15% discount on monthly water and sewer bills.


Please visit https://www.slocity.org/CAP to learn more and to apply.


________________________________________________________

 Our office staff is available by phone at 805.781.7133 and by email at [email protected] from 8am - 4pm, Monday through Friday. 

Please note, our office is closed to the public on Fridays.







If you are a new water and sewer customer and are trying to switch the service into your name, please click on the "Start/Stop" Service button below to fill out the application first! Once you have done this, you will receive the account information you need to "Sign-Up" for payments on this site.




Welcome to the City of San Luis Obispo Water and Sewer Payment website!
Helpful Tips!
  • Total Account Balance is current as of today and may NOT include pending transactions such as: payments, adjustments, or new billing.
  • Automatic payments are run every month about two weeks before the bill due date. The total account balance will be taken at that time so do not sign up for autopayment if you are on a payment plan or do not want the entire balance withdrawn.
  • To update your preferences for bill delivery, saved payment methods, or to add a new account to your existing login, click on the "My Profile" tab.
  • The "service period" listed on the My Bill tab will always display the billing period from the 16th to 15th. To view the dates you are being charged on each bill, please click on meter readings to expand and view the dates.
  • Cons stands for "Units of Consumption." 1 Con = 100 cubic feet = 748 gallons.

_________________________________________________________________________________

Updated Business Hours


Starting April 1, 2024, our in-person office and phone hours have changed.  We will be available in person M-Th 8am - 4pm and by phone M-Fri 8am-4pm. We will be available in-person on Fridays by appointment only, but still available by phone. Thank you for your understanding!


____________________________________________________________________________


Does your water consumption seem high? 


Watch your bill for any sudden increases in usage without changing your usual patterns. If you see a jump, check your irrigation system, toilets, and other appliances for leaks.


For information on water conservation, the City's source of supply, and drought related updates, please visit www.slowater.org


__________________________________________________________________________________


Are you looking for financial assistance with your  

monthly water and sewer bill? 


If so, you might qualify for our Customer Assistance Program. If eligible, participants would receive a 15% discount on monthly water and sewer bills.


Please visit https://www.slocity.org/CAP to learn more and to apply.


________________________________________________________

 Our office staff is available by phone at 805.781.7133 and by email at [email protected] from 8am - 4pm, Monday through Friday. 

Please note, our office is closed to the public on Fridays.